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Seavus Smart ChartBot Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of Seavus Smart ChartBot

Seavus Smart ChatBot creates an opportunity for any company to take customer relationships to a new level, providing personalized service at anytime, anywhere and from any channel.

Reviews

Global ratings 2
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Easy to Use and Convenient for Customers

I like that it is easy enough so anyone can use without needing training or assistance - however you do need some basic knowledge about how bots work (and if they are right up your alley). We have been using this bot since our first week of going live in January 2017 with very good results! The number one thing we hear when people talk abouit chatbots? They aren't useful/understandable by everyone who uses them / doesn’t understand their benefits yet because most don;' t know what exactly those

Pros
  • Ease to setup, setup process takes less then 5 mins for admin team

Revainrating 5 out of 5

Great alternative to email for customer service

I like that this can be used in all our platforms - Facebook messenger as well! It's user friendly so anyone who has basic knowledge of computers will have no problem using it right away.- The chat bot is simple but smart enough- Sometimes takes some time before you get responses if there are alot more people chatting with each other or having long conversations (about 30 minutes). A great tool which we've been able use across multiple clients/companies without being too complicated about its…

Pros
  • Great value especially when compared against similar products out their such us Bidvertiser / Adroll ,etc.
Cons
  • Nothing here