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🎧 sennheiser sc 165 usb-c (508356) - double-sided (binaural) business headset, hd stereo sound, noise-cancelling mic, usb-c connector (black) logo

🎧 Sennheiser SC 165 USB-C (508356) - Double-Sided (Binaural) Business Headset, HD Stereo Sound, Noise-Cancelling Mic, USB-C Connector (Black) Review

8

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Average

Revainrating 3 out of 5  
Rating 
3.1
💻 Computer Audio & Video Accessories, 🖥 Computer Accessories & Peripherals

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img 4 attached to 🎧 Sennheiser SC 165 USB-C (508356) - Double-Sided (Binaural) Business Headset, HD Stereo Sound, Noise-Cancelling Mic, USB-C Connector (Black)

Details

BrandSennheiser
ColorBlack
Connectivity TechnologyWired
SeriesSC 165 USB-C
Form FactorOn Ear

Description of 🎧 Sennheiser SC 165 USB-C (508356) - Double-Sided (Binaural) Business Headset, HD Stereo Sound, Noise-Cancelling Mic, USB-C Connector (Black)

Designed with you in mind: for professionals using Skype for business or other unified Communications platforms that require a consistently excellent hands-free communication solution. Hd sound: powered by Sennheiser HD stereo sound to ensure a clearer and more natural meeting and entertainment experience. Noise canceling technology: filters out all unwanted background noise for crystal-clear conversations on calls. 2-In-1 Earpad styles: choose between soft leatherette or light acoustic foam for maximum comfort. Bendable boom arm: flexible arm ensures that your microphone stays in the perfect position and cannot be twisted out of place and folds discreetly into the headband when not in use, giving a more streamlined appearance. Contemporary style: eye-catching headset design looks and feels good in the office as on the daily commute. Travel friendly: innovative fold-flat ear cup design makes for Easy transportation or storage. Plug-n-play connectivity: easy connect using a 3.5 mm jack or USB-C. In-line call control unit: answer or end your calls, control the volume, mute your mic and redial calls - directly from your headset

Reviews

Global ratings 8
  • 5
    2
  • 4
    2
  • 3
    1
  • 2
    1
  • 1
    2

Type of review

Revainrating 1 out of 5

I can't hear them

I ordered this because of the USBc function. I hear the caller's call and they hear me, but I don't hear them. We've tried everything imaginable.

Pros
  • There's something in there
Cons
  • There's nothing here

Revainrating 1 out of 5

Surprisingly average headset

This is surprisingly average for a Sennheiser product. Overall the construction is solid and they sit reasonably well on the head, but there are a few issues: the sound isn't very good, it's thin and metallic. They cannot be adjusted to the width of my head and if I wear them for more than an hour they start to pinch and hurt my ears. And the strangest. When I sit in my chair and talk on the phone, the built-in controls (for volume, mute) hang so low that they almost touch the floor, rather…

Pros
  • Robust construction
Cons
  • Reliability

Revainrating 3 out of 5

Super sound quality

I really like this set. Works with the Galaxy S21+. The clarity is amazing, and the volume and music controls come in handy when biking or skiing. I use it for calls and music all day. I was so glad I found it. I've never been disappointed with a Sennheiser headset and this one is no exception. The volume control can accept any 3.5mm plug to adapt to any jack.

Pros
  • Durable finish
Cons
  • Speed

Revainrating 4 out of 5

Works great EXCEPT talk button

Sennheiser SC 165 USB-C (508356) - bi-directional (binaural), was bought for my laptop and cell phone. BENEFITS: - USB-C ports or optional audio jack - Over-the-ear, won't hurt your ears - Lightweight and durable - Adjustable head size. CONS: - The TALK button will NOT respond or work on a laptop or mobile device even if they are new. I have tried this for W10, Android and Apple products. The function does not work! It was disappointing. The manual doesn't specify how and why TALK should or…

Pros
  • quick change
Cons
  • little things

Revainrating 5 out of 5

Static/heavy latency is experienced on Zoom calls

I received the SC 165 USB-C back in April 2021 and mainly use it for Zoom calls and other web calls while working in the office. The quality of the microphone of the headset microphone is very clear from the recording I made myself and the comments received. However, after about two months of using the device (June), I started encountering random static audio during calls. It's audible when I'm using the headset and I've been told that no one else on the call hears noise. Sometimes the noise is

Pros
  • Large selection
Cons
  • Empty

Revainrating 2 out of 5

USB-C to headphone adapter failed after 30 days

I received the production time, no problem. When testing the device on my Mac mini, it worked. The USB-C to headphone jack adapter failed after 30 days. Very disappointing. Today I tried using a headset with a headphone jack - the sound was very low and there was no way to increase the volume. - absolute nonsense - ticked off Revain still doesn't answer - save time and money don't buy

Pros
  • Satisfied so far
Cons
  • sad packaging

Revainrating 4 out of 5

Don't waste your time

The headset worked intermittently for about a week. There were times when he stopped working after about 45 minutes - not long enough for a meeting, let alone a full day. Sometimes the microphone cuts out. Over time, some of the headphones stopped working. All of that was somewhere in 2 weeks. I see I'm not the only one complaining about a high failure rate with this product, so save your time and buy another device.

Pros
  • Fingers crossed
Cons
  • Repair

Revainrating 5 out of 5

Top headphones!

I received a headset a few days ago. Sennheiser is a premium audio brand and this headset reflects that. It is very light and very comfortable to wear. The sound quality matches the great headphones you would use to listen to music. Overall a great purchase. There is a disappointment. If you're using a 3.5mm jack to connect to a mobile device (like I use), you won't be able to use the built-in call control box. The control unit only works when connected via a USB connection. I haven't thought…

Pros
  • Cool
Cons
  • No color required