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Sentiment Search Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Hospitality

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Description of Sentiment Search

Sentiment Search aggregates reviews, tweets, blog posts and news articles for thousands of businesses in a given industry. The platform enables businesses to identify their consumer sentiment across the Internet, make in-depth comparisons with competitors, identify areas for improvement, and monitor trends across industry using AI.

Reviews

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Type of review

Revainrating 5 out of 5

Great for Customer relations Management in businesses

I like that it allows you see all different types if content including but not limited too positive or negative comments about your business! It can be difficult at times when there is so much information available online which makes finding what's most relevant sometimes tricky especially as time goes by (ease could use some work). Overall good software although we do find ourselves trying other more robust programs now such has Google Reviews & Facebook etc are becoming better known tools…

Pros
  • Can track down reviews for many businesses in my town
  • Very easy to search out specific things within each platform used with an account set up.
  • Easy layout / user friendly interface, even new users should feel comfortable navigating around easily without difficulty
Cons
  • Empty