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Service007 Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Business Services Providers, Contact Center Outsourcing

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Description of Service007

Service007 offers a fully integrated Call Center Service along with our CRM, with a focus on Customer Support processes. We have established unique capabilities and developed IPs, which serves millions of customers in an effective, qualitative and cost-effective manner

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Service007 - Best Call Center Software in India

The best thing about this software is that it has easy to use interface for customer support team members as well all staff working there can easily understand how things work here without any training or experience required! I don't like anything other than its ease if understanding features & user friendly UI/UX design!! Nothing much because everything seems fine at first look but when you start using then some minor issues comes up once we get used too them so be ready before getting…

Pros
  • Easy User Interface
  • Professional Services
  • Highly Customer Centric environment with excellent performance
Cons
  • Nothing

Revainrating 4 out of 5

Best tool ever made in Remote Collaboration domain !

The best thing I like about service is their customer support team that works continuously to make sure my queries are solved as soon they get them from me or before it happens again. Even though we started using this product recently but so far no issues at all! Nothing much to dislike here for now - well maybe there could be some minor changes if required by any users (as per us). This will definitely help you out when working remotely / traveling etc where your colleagues cannot reach you…

Pros
  • Easy access
  • Simple & user friendly interface
  • Great security features, data protection options.
  • Excellent remote assistance services with great quality techs who listen properly without getting bored even after long hours :)
Cons
  • No major complaints till yet.
  • Not aware how exactly does cloud computing work in terms what kind technologies do these guys use?

Revainrating 5 out of 5

Best Call Center Software with great User friendly and interactive design

The best thing about this software is that it has all features to manage any call center or customer support department effectively. I used some other softwares for my previous jobs but later realized they are not as good compared to service007. It's very easy platform so anyone can easily use its services without wasting time searching information from internet. Some features like live chat option could be improved further by adding more options such as audio/video calling etc. Highly…

Pros
  • Easy interface
  • 24x7 availability with great technical team behind them, which helps whenever you face issues related phone system problems / installation related problem during night hours when no technician around who will resolve your issue remotely via telephone
  • Great UI design & User friendly experience&
Cons
  • I will keep silent