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SimpleTix Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing, Event Management

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Description of SimpleTix

Online Ticketing software has never been so easy & affordable. SimpleTix is like your own in-house ticketing system.

Reviews

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Type of review

Revainrating 5 out of 5

Simpletix is a web based service that allows you to create and manage online customer support tickets.

We have used Simpletix for years now and couldn't imagine going back to anything else! It was a breeze to get up and running and the helpdesk support has been great. All of our tickets are resolved within a matter of hours and even though we're a large business with thousands of customers we still love how simple it is to use. I would like more detailed information on some features such as the reporting tool. Also, if there were a way to set custom permissions/access levels per user or group…

Pros
  • Easy to setup
  • Has all of the capabilities of other enterprise solutions.
Cons
  • For instance, no tutorials or walkthroughs on how to do things
  • No custom access controls.