Ease of use, ability to track everything in one place with all our communication via emails, as well as being able to view activity reports easily by using their platform was awesome! Nothing really, my only issues are that they're very slow at responding (when I contact them for help) and some features aren't available through out-of-the box solution but you can implement it yourself if needed or just pay more money so they could do something about this. We were looking into creating anβ¦