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smartcrowds Innovation Management Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Collaboration and Productivity, Idea Management

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Description of smartcrowds Innovation Management

smartcrowds is an innovation management platform that addresses the 360 challenge of organizational innovation, turning great ideas into lasting business change time and time again.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Best Customer Insights Tool - smartcrowd

The software has helped us to understand our customers needs better by providing them with insights about their market research data. It's easy to use and it provides you with all required information in one place for quick analysis and decision making. I have not found any major drawbacks yet but i'm sure there will be once we start using this tool more extensively. SmartCrowds helps me analyze my customer base and provide recommendations accordingly. This enables me to make informed…

Pros
  • Easy access
  • All necessary info is available at your fingertips
  • Excellent visuals that convey meaning well (ease of understanding)
  • Can get answers fast, no matter how complex questions are
Cons
  • Minor Issues

It's very easy to create new project teams, give them access rights and assign tasks for all stakeholders involved - from customers until suppliers (and others).Also it allows to handle issues in detail while a problem cannot be solved by one person only but requires several people who know each other well enough to keep things sorted out.There are some functions which should have been developed more or improved faster than they were - at least this could be noticed sometimes easily during our…

Pros
  • The ease of use and the flexibility of the tool
Cons
  • I have no complaints so far, the tool is quite easy to use and the support team is very helpful