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Smiddle Review

1

ยท

Excellent

Revainrating 5 out of 5ย ย 
Ratingย 
5.0
Customer Service, Contact Center Software

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Description of Smiddle

Modern sofwtare solution for recording and storing calls in the contact center

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Type of review

Revainrating 5 out of 5

Simplest tool for recording and listening live calls

The best thing I like about this software is that it has an option to record all phone conversations, which helps me save time whenever i call customer care service centers or any other organization where there are many people talking at once over their phones/mobile devices etc., as we can easily listen back what was said by whom when who called us from our end also gets notified with details of each conversation recorded through smidle's dashboard section alongwith its audio file link tooโ€ฆ

Pros
  • Great flexibility in terms usage
  • Easy accessibility for new users
  • Saves lotta money spent while calling multiple organizations' helpline numbers both landline / mobile.
  • Recorded calls saved via email automatically so no worries regarding saving them manually later.
  • Best part being recording ability
  • Flexible payment plans offered according your needs
  • Excellent support services provided
Cons
  • Mostly okay, but...