Header banner
Revain logoHome Page
snapshop logo

SnapShop Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Commerce, Retail Software

View on AmazonView on Π―M

Description of SnapShop

SnapShop is developed by More Mobile Relations. We focus on mobile solutions that help field organizations become more organized and efficient.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great Solution For Customer Service Software

I like how easy it was to set up, as well as use once we were all trained! It's very intuitive for anyone who has used other CRM or customer service software before (like Salesforce). The reporting could be better in some areas - but not enough of an issue where you would have trouble using this product overall compared with its benefits vs cost/features ratio. This tool helps us keep track if our customers are happy about their experience at one point during purchase process from first contact

Pros
  • Also great support via phone calls & remote screen sharing so far which enabled me get help quickly over email rather than just text chat alone..and also quick turnaround between initial request submitted online thru call center agents etc.etc..to getting back answers within 24h
Cons
  • Nothing

Revainrating 4 out of 5

SnapShop - Great way of adding video content

The ability to easily upload photos, videos, and other media directly into our e-commerce site. It's great that it's easy to use and doesn't require much training. I wish it were easier to set up for multiple stores with different themes/styles. If you have several stores running from one Snapshop account, it can be difficult to keep them all looking the same. Also, we've had issues with the website sometimes not loading. This has happened in the past when there was an issue with our server or…

Pros
  • Easy way tp submit product images
  • Great customer service team.
  • Very intuitive interface; no need instruction manuals!
Cons
  • Sometimes storefront is slow at opening