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SoCloz Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Commerce, Omnichannel Commerce

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Description of SoCloz

SoCloz equips your sales team for enhanced customer experience

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

The one CRM you can use to track all of the leads in one place!

I like how easy it is to use, and that you can customize so many of its features easily (including adding new ones). It's very intuitive! There are some minor UI issues with certain functions not showing up correctly - but they're working hard at fixing those bugs. They've got great support from their development team too, which has been super helpful as well. The biggest benefit though is being able to track all my leads in one place without having to go through multiple different CRM…

Pros
  • Easy interface
  • Great marketing automation functionality for lead tracking/management.
  • Good reporting capabilities
  • Very user friendly; responsive customer service staffHelpful Tips:
  • Tracking prospects via email subject line
  • Adding notes about each prospect when added manually
Cons
  • I will keep silent

Revainrating 5 out of 5

Great customer experience and fast response for staffing services

The ability to get instant support in real time is amazing! It allows you access from different locations at any given moment, which has helped us tremendously with our business travel needs as well when we have clients all over North America or even South Africa sometimes (which isn't that far away). Sometimes it takes longer than expected due their heavy workload but they are always there if needed anytime of day/night etc., so I would highly recommend this product because its value added…

Pros
  • Support Team works fast !!! Great Productivity tool..great customer feedback app
Cons
  • Almost never

Revainrating 5 out of 5

Easy way for managing your business

The best part is I dont have to keep a tab on my leads. I can just check their status and make necessary changes. The app is a bit slow at times. It gets a bit buggy. I like the whole concept. But the UI needs some work. I dont like that it doesnt have an option to add leads manually. I wish they could add leads manually. It would be much better. Try it. It is an easy to use and easy to use to manage a huge number of leads. I think the pricing is also very reasonable. I have solved my problem…

Pros
  • Easy way for your customer facing team members or agents
  • Ability To View Leads & Orders from any device with internet access!
  • Mobile App
  • Accessibility Anywhere You Are!! (Android) :)
  • Great Customer Support Team With Timely Response Time For All Issues And Service Requestes.
  • Comprehensive Reporting Of Analytics Which Is Informative As WellAs UsefulTo Find Out Your Key Performance Indicators
Cons
  • Nothing here