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Solteq Smart Retail Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Commerce, Retail Software

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Description of Solteq Smart Retail

Solteq Smart Retail suite improves customer experience by bringing best solutions together with cloud technology.

Reviews

Global ratings 2
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    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Very user friendly platform with good customization options

I like how easy it is to customize the page layouts, also that it is very accessible for all users. It's a great software for small companies or startup businesses. The support is awesome. They are always willing to help you out! Sometimes it takes longer than expected to receive your support ticket response. This could be because of their high volume. I highly recommend this product to anyone who needs a simple solution to manage and organize their customer information. We use it for our…

Pros
  • Easy interface with multiple options when customizing pages.The ability see where clients have been before logging in great feature if they come back after an absence period between sessions.
  • Ability search by keyword (email address) easily through admin portal
  • Easy access from any devices mobile/tablet etc as well desktop
Cons
  • It is hard to say

Revainrating 4 out of 5

Great support & product knowledge: Solteq Smart Retail

I like that it allowed us to connect directly to our POS system, so there was no delay in data transfer as opposed to when we did manual updates through an app from the website-which took much longer! Sometimes we would get errors saying "an error occured" upon attempting to add new products - which could be fixed but still very frustrating especially after dealing with this for over 3 yrs now. The website is outdated and needs more features. If you're having difficulty figuring out how to…

Pros
  • User friendly interface & intuitive layout.
  • Good documentation provided by support team via email response times