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Soozier Review

4

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Average

Revainrating 3.5 out of 5  
Rating 
3.3
Sporting goods

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Description of Soozier

When it comes to sports and outdoor gear, nobody does it better than Soozier. We have everything you'll need to play basketball, soccer, or just get in shape and keep active, no matter what your interest is. We stock the newest and best strength training equipment, and we have the best selection around. When it comes to service to our customers, no one comes close to matching our dedication. We appreciate your interest in Soozier.

Reviews

Global ratings 4
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Type of review

Revainrating 1 out of 5

Poor Customer Service at a Soozier Business

Despite Soozier's professed devotion to its customers, I was let down by my most recent internet shopping experience with the company. It was extremely difficult to get assistance with a purchase. The customer service team responded slowly and seemed disinterested in resolving my issue. What's more, the product I got was of low quality. I was hoping this business would succeed, so that news is disappointing. My personal experience with Soozier has taught me to advise others to proceed with…

Pros
  • A comprehensive selection of exercise apparatus.
Cons
  • Warranty terms that are strictly limited.

For all of my requirements related to fitness, Soozier has quickly become my preferred online store. They have everything you could possibly need, from exercise machines to meditation props. Their unrivaled commitment to providing excellent service to customers is one of the factors that sets them apart. Their support staff is quick to respond whenever I have a question or concern, and they consistently go above and beyond to assist me in any way they can. Their products are also of the highest

Pros
  • Products of a high caliber.
Cons
  • There were issues with making refunds and exchanging items.

Revainrating 5 out of 5

The Best Customer Service in the Business, Provided by Soozier

Soozier is the best option for those in search of a business that truly values its clientele. These folks redefine what it means to provide excellent service to customers. They care about your happiness so much that they'll go out of their way to ensure it. Whether you have questions about an existing product or are looking to purchase a new one, you can count on them to be there to assist. If you are looking for a business that is as invested in your health and wellness as you are, then look…

Pros
  • Outstanding assistance to one's customers.
Cons
  • The shipping periods are very slow.

Having dealt with Soozier lately, I can attest that their claims of providing exceptional customer service are unfounded. They act like they value their clients but, in reality, they couldn't care less about them. Their goods are poorly made and priced, and their "support" staff is terrible. It was like talking to a brick wall when I had a problem with my purchase. The staff was unfriendly, useless, and unresponsive. Avoid dealing with this business unless absolutely necessary. In contrast to…

Pros
  • Prices that are competitive.
Cons
  • Inconsistent merchandise availability.