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Soul Machines Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Soul Machines

Soul MachinesTM is the world leader in humanizing AI to create astonishing Digital People. Our Digital People have an amazing, patented Digital Brain which contextualizes and adapts in real time to situations similar to human interactions. As a result, our Digital People are always ready to enhance customer brand experience.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great customer Service and Knowledgeable Agents

The digital people that we use as "customer service" agents for my business has been very helpful when I am having issues with customers or clients! They really do help me out alot of times by just being there so it's great because i can get things done faster than if they were not around!! Sometimes though you need them but sometimes other employees know more about certain subjects then your agent does (i'm talking specifically from their knowledge base). We've had some problems where one…

Pros
  • No major complaints yet either.
Cons
  • Not the best

Revainrating 5 out of 5

Soul Machines - Making Lives Easier!!!

The system was easy enough for my employees who were not tech savvy at all! It created more efficiency with less manual labor required by myself as well-since I am still responsible of keeping everything organized/updated so it helps keep things running smoothly without me needing too much help from them (which they do anyways). They can actually make changes that would impact their performance if needed or even go back when something isn't working right - no need anymore just log into your…

Pros
  • Great team work environment where you receive feedback regularly along side reviews which is great in order get recommendations accordingly before moving forward..not limited only towards engineering department either :)
Cons
  • Mostly okay, but...