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Swanky Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Professional Services, Dotdigital Consulting

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Description of Swanky

Swanky became the perfect agency for the competitive era of ecommerce.

Reviews

Global ratings 2
  • 5
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  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Customer Service and Outstanding Product

Their customer service is exceptional, they work well with us to customize their product exactly how we want it so there are no surprises later in implementation! They have an amazing support team that will help you get through challenges as easily (or more) than if your were working directly together from day 1 - I love our relationship/co-ownership model but would not do without them at this time!! We're solving many problems related specifically around creating better SEO results using…

Pros
  • Easy access
  • Great price point for services offered.
  • Professionalism shown by all employees involved
  • Customer Service available 24 hours per week 7 days each month via phone call / email contact

Revainrating 4 out of 5

Great agency and extremely knowledgeable staff

I like that they are always there to help with any questions or concerns you may have, even if it's something as simple as making sure your product is displaying properly! They're great at helping us understand what we need in order to make our products more marketable so that people will actually want them. You can't go wrong working with this team - their knowledge base alone makes up half my job every day when I'm not out meeting new customers/clients. We've had some really awesome results…

Pros
  • Their customer service has been outstanding for me personally both here locally & remotely across multiple projects since early 2018..I'd be lost without these wonderful humans :)
Cons
  • Not much honestly.they don't tend to offer discounts often but then again why would i expect anything else considering how fantastic everything about SWANKY truly seems? ;) It wouldn'nt take long before anyone could see all sides