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TakeAIM Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
ERP, Asset Management

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Description of TakeAIM

TakeAIM is an auditing, equipment inspection and maintenance app used to help companies manage workplace equipment. Combined with the web platform TakeAIM provides visibility and insights to help reduce maintenance downtime and improve safety. Your team can inspect all assets, identify quarantined equipment and communicate issues directly to their head office.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

I would recommend this software to any company who has their own fleet of machines!!

I like that we are able to monitor our machines remotely so easily which saves time for us as well! We also have easy access in case of any emergency or machine breakdowns at work site without having someone from service department there during working hours (which sometimes happens). There's nothing much about this software i dislike but it could be better if they would make more improvements such as adding new features etc because currently everything works fine just perfect!! It does what…

Pros
  • The system runs smoothly no crashes nor problems whatsoever since installation day!!! Just smooth sailing all around.
Cons
  • There are nuances

Revainrating 4 out of 5

Great improvement to Customer Service efficiency

I like that you have access from anywhere in Australia as well across different devices (mobile or desktop). It's very easy for customers when they need support; especially if it involves something technical! The system isn't always 100% reliable so we've had some data loss over time which has been frustrating but overall no problems at this stage - only ongoing development of new features would be nice :) We are able track our customer service performance by date range etc., allowing us more…

Pros
  • Ease of use
  • Ability to get calls answered very quickly
  • Ability for dispatch to easily create reports
  • Multiple device access through any computer/mobile anywhere in Australia
  • Relatively simple set up for our staff to get used to
  • System is a little out dated at times which can create issues with new reports etc
Cons
  • Reports can sometimes time out
  • Can be a little hard to use occasionally

Revainrating 5 out of 5

Very useful software with excellent customer support

I love how you are able to track your job history easily through this program! It's so helpful for my manager as well because he/she knows exactly what work needs done at each location which also helps me know where we need more staff or less depending upon current demand of our business line in question!! Sometimes it gets glitchy when changing jobs but other than that its great :) Great communication tool if needed between locations too (which i use often) Also easy access from any computer…

Pros
  • Ability To Track Job History
  • Easy Access From Anywhere Via Internet Connection Or Smartphone Application
  • Good Way Of Communicating With Co workers And Managers Without Having The Costly Expense That Is Necessary In Other Software Applications.
  • Very User Friendily
Cons
  • Empty