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TheIdeaWall Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Collaboration and Productivity, Idea Management

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Description of TheIdeaWall

TheIdeaWall is a customer satisfaction software that helps businesses capture and organize customer feedback on product and service improvement.

Reviews

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Type of review

Revainrating 5 out of 5

Great platform for quick and easy research

I like how simple it was to use, allowing for quick responses back from our support team. It also allows us to customize questions in order to create more specific surveys - so we don't get too many "yes/no" answers that are not very helpful! We have found some of their features limiting at times (and they do allow you to add them if desired). For example- adding an image or video would be nice rather than having just text fields as options to pick from when creating your survey question.- but…

Pros
  • Simple tool where users enter up basic information required before starting campaign.Easy flow between screens..No extra steps needed once set running..Ease Of Use...Can connect directly onto Facebook page making easy access possible...Besides all these good points , great customer service is something else....A+++