Header banner
Revain logoHome Page
theraplatform logo

TheraPlatform Review

3

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Health Care

View on AmazonView on ЯM

Description of TheraPlatform

TheraPlatform is a mental health software that is a secure and HIPAA compliant tele-health platform for therapists and health care providers, allowing them to provide online services.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great Solution For Integrated Billing

I like how easy it was set up with our current system of records at my practice as well as being able to see what patients are currently using their service in real time! The patient portal has been updated recently so we have had issues logging into some sections but this should be fixed soon enough. We were looking specifically for an integrated solution between billing/insurance companies & EHRs (Epic). This allowed us all parties involved access without having separate log ins or passwords…

Pros
  • If any problems do arise, we are able to escalate & the engineers are very responsive to our requests
Cons
  • The price is a little high for a basic system

Revainrating 5 out of 5

Easy-to use payment software for small business owners

I love how easy it was as an admin user with no prior experience in using this system (I'm still learning) - even my mom could figure things out! The customer service has been stellar so far & they are working closely w/ us during implementation of our new website which will be launching soon too!! We're also able solve any issues we have immediately via their support team rather than waiting weeks or months without answers from other companies like ours did before signing up…

Pros
  • Customer Service is outstanding, very responsive to concerns at every step along way both for internal staff members here @ TPC AND customers who reach them directly by phone call
Cons
  • There are troubles

Revainrating 5 out of 5

Easy setup, knowledgeable staff & excellent services

I like how easy it was to set up my account with this provider! It's very intuitive as well which makes me feel comfortable using their service. The customer support team also has great knowledge of what they are doing so you don't have to worry about getting stuck in an infinite loop trying to figure out something simple. There really isn't anything bad at all when working through Therapixs website or app. They do everything from scheduling sessions to billing your patients. Their patient…

Pros
  • Great staff who is extremely knowledgeable especially regarding behavioral health issues/services available for veterans
Cons
  • There are troubles