- Great customer service.
Timebay Review
4
·
Excellent
Rating
5.0
Customer Service, Help Desk
Description of Timebay
Timebay is a Munich-based software company founded in 2014 with the mission to increase customer satisfaction while reducing service costs.
Through its platform, Timebay empowers end-users to solve minor problems themselves and enables service employees to support their customers faster and with greater confidence.
A sophisticated ticketing system and an AR video call feature facilitate uncomplicated and effective communication between all involved parties. This allows even complex issues to be resolved remotely.
The platform is accessed by simply scanning a QR code. There's no need to download or install an app. Therefore, support is available quickly and conveniently at any location, exactly when it is needed.
Pros
Pros
- Very user friendly interface
- Easy navigation through many options
- Allows quick editing (even if not saved back) without losing previous data.
- Works with several devices such as desktop computers,
- Keeps working even after system reboots / crashes etc
Pros
- Great customer service.
Pros
- Very user friendly interface
- Easy navigation through many options
- Allows quick editing (even if not saved back) without losing previous data.
- Works with several devices such as desktop computers,
- Keeps working even after system reboots / crashes etc