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Twirll Review

3

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Commerce, Omnichannel Commerce

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Description of Twirll

Unique solution to manage your crowded business

Reviews

Global ratings 3
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  • 4
    3
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Love Intercom- even better now than ever

I really like that it's easy to use for both newbies as well as more experienced users. The support team is always willing to answer any questions you may have, but also available if needed during normal working hours (which are important to me). It can be confusing at first with all of the different features. But after some time using it becomes second nature. Make sure you install it properly and set up everything correctly before jumping right in! We're solving our customer service issues by

Pros
  • When I need to use it, it's easy to get started without a lot of learning curve
Cons
  • For example, we have multiple pages and areas where

Revainrating 4 out of 5

Great platform - User Friendly Layout

I like that it allows us to post in multiple languages, have all of our customer's information up front for easy sorting through, easily track conversations internally as well as externally. Not much really but they do offer some add-ons such as video calling / web conferencing if needed. It also does not update fast enough after you've written something which can get annoying especially since there is usually an option to "save draft" right before writing anything and then once back at my desk

Pros
  • Allows me keep everyone posted
  • Easily accessible where ever i am.
  • Has good collaboration tools within office environment (office 365)
  • Good overall communication features between employees both remotely or locally
Cons
  • Sometimes slow.
  • Takes forever to load pages sometimes

Revainrating 4 out of 5

A useful addition to market yourself online easily

The concept is pretty straightforward, easy to implement and has its own UI/UX which makes it more appealing for the users. I have used this tool for one of my client where the platform was quite helpful in managing their social media accounts. Some time ago, there were some issues which took me some time to figure out but after that I am happy with the way it works now. If you are looking for something simple to use then you should try Twirl. It's not much expensive too. There isn't really…

Pros
  • Great features
  • Simple interface
  • Lots o benefits!
Cons
  • Sometimes slow
  • Not as intuitive compared other platforms