The ability for us as small business owners (and not just employees) to have access from anywhere is great! We are able to use our phones or laptops at any time without being in an office environment. It's very easy to set up alerts so that we can be notified when there are issues with services such as email/internet etc. I wish it would notify you more often than once every few days but overall this service has been helpful.
Being remote workers makes things easier since most of my workβ¦
Pros
Ability manage multiple locations easily through one account
I like that they are very responsive as well as professional in their work ethic. They go above and beyond what is expected from them. Their pricing model works for my business needs but sometimes I feel I could have done better with other companies if i had more options available. The customer service has been great but there can be some confusion when it comes to billing. It's not always clear if you're paying an extra fee or just billed normally. We use this software to manage our emailβ¦
Pros
Great Customer Service! Extremely helpful staff!! Amazing platform!!! Easy setup/implementation processEasy integration within most environmentsExtensive functionality across industriesGood support servicesGreat value added features (ease & efficiency)
Cons
Some basic limitations suchas limited customization capabilities no HTML formatting