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UCPlus Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of UCPlus

ucplus is a powerful unified communication software suite which allows users a high level of integration, communication and collaboration between their telephone system and their internal business system. ucplus allows end users to work more collaboratively and collectively, getting information about callers quickly and efficiently. The ucplus product suite is not only cost effective but also very easy to maintain and install.

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Type of review

Revainrating 5 out of 5

Very useful tool - especially during COVID

I like that you can communicate with people who are outside your organization using this app. It's great for our sales team as they have access to clients via video conferencing from home or while traveling! We don't use all features of UCP but it has been helpful in communicating with customers when we need to quickly answer questions or provide updates. Also, there isn't much to dislike about this program other than maybe some of the features could be better organized/more user friendly…

Pros
  • Ease of Use
  • Can log onto any computer without downloading software.
  • Ability To Connect With Anyone Locally Or In A Remote Office Without Needing An Internet Connection At That Location (Or Leaving The Workstation On) And Still Communicate Via Video Conference Using Our Mobile Device Of Choice As Long Are Connected By Wi Fi Networking Service Provided by Employer / CompanyWe All Have Access Too !!!