I like that you can communicate with people who are outside your organization using this app. It's great for our sales team as they have access to clients via video conferencing from home or while traveling! We don't use all features of UCP but it has been helpful in communicating with customers when we need to quickly answer questions or provide updates. Also, there isn't much to dislike about this program other than maybe some of the features could be better organized/more user friendly. Definitely worth looking into if you want an inexpensive way to connect with remote employees or contractors. This application will allow us to interact with anyone within the same office remotely.
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