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Viper Event Resources Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Travel Arrangement

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Description of Viper Event Resources

VIPER: Cloud-based sales platform, event planning, program management for DMCs and MICE Travel.

Reviews

Global ratings 2
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    2
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Easy to navigate, user friendly system

The ability to create customisable PDF reports with many different options available within each report are great! As there is not much in this area of our software it would be good if more were added especially as we have started using some new features that require them (ease use). I love how easy everything has become since implementing their products/tools - they really do make life sooo simple when you're stuck!! We've been able solve issues by having multiple people look at one particular

Pros
  • Easily update tables
  • Create templates for standard reporting requirements.
  • Easy access from any location, device & platform including full support across Microsoft environments such Word / Excel
  • Powerful business intelligence tools allowing flexibility without restrictions
Cons
  • Secret

Revainrating 5 out of 5

Excellent vendor, great staff & quick response

VPR was incredibly easy to work with - they were very patient in getting us up and running! Their customer service is fantastic! We had so many questions throughout our process (which included two changes of plans) that we could never get an answer from them other than "we'll call you later". Our wedding coordinator kept telling me it would be fine but I didn't feel like things were really moving forward until we started using VPR! The biggest benefit we received immediately from working with…

Pros
  • Great responsiveness
  • On time delivery even when late deliveries have been experienced before, which made my nerves go away.
  • Professionalism
  • Extremely helpful staff members who went above & beyond
Cons
  • Empty