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Volta, Inc. Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Volta, Inc.

As an experienced reseller of hardware and middleware solutions, DMD consistently provides IT departments within Kentucky's medium and large sized organizations the lowest possible prices on best-of-breed infrastructure solutions.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Very professional services and highly responsive support

I have been working with this team for more than 4 years now as our implementation partner to manage all aspects related to VMware Infrastructure (VMworld). They are always available at any time through email or phone call when we need help in solving issues that emerge during deployment phases from design stage till final production environment set up phase - which is very important considering how fast things change nowadays! Nothing really bad about them so far but it would be great if they…

Pros
  • Friendliness
  • Knowledge Management Skills& Services offered
  • Very helpful especially those involving IT infrastructure services such networking security storage solutions
  • Responsiveness / availability 24X7 hours even weekends
Cons
  • Zero

Revainrating 5 out of 5

A simple yet amazing cloud backup software

The customer service was fast and efficient, they had great quotes, they responded quickly to our requests. We will go back to them again! Their price quotes were very good. My issue we are looking into is their sales process. The whole process takes time. It’s not as immediate as you want it to be from an e-mail or phone call. When I contacted them through another contact that they provided, I got a very different kind of experience. After going from one point to the other trying to make sense

Pros
  • Easy setup
  • Great prices
  • Ease Of Use/Efficient tech reps.
  • Prompt response timesCons : Not much..it's hard if there isn't already something else working well enough
Cons
  • Minor Issues

Revainrating 5 out of 5

Great Product & Excellent Customer Service

The support team is very responsive to our needs as well as quick at delivering products when we need them! We have not had any issues with this product so far in terms of performance or functionality; however I do think that there are other providers out their who offer better customer service than they currently provide (even though it does seem like more people work for VL now). If you're looking into purchasing software/hardwares from VMworld then go through voltasolutions first - all my…

Pros
  • Greatly appreciated :)
Cons
  • Secret