The ease of use, how easy it is for me as an administrator or any user in our organization can access this software from anywhere at anytime without needing additional training! I also like being able understand what my staff are doing when they log into work remotely - their tasks complete etc.. This has really helped us keep track if everything we need done gets completed within time frames set out by management (i know i say "set" but its not actually). Nothing so far however would make you…