The ease of use, how easy it is for me as an administrator or any user in our organization can access this software from anywhere at anytime without needing additional training! I also like being able understand what my staff are doing when they log into work remotely - their tasks complete etc.. This has really helped us keep track if everything we need done gets completed within time frames set out by management (i know i say "set" but its not actually). Nothing so far however would make you want change your mind about using writer info hims again once more familiarised yourself first hand working here before commenting :) We have been very happy since installing them over 3 years ago- great customer service too!! Have used some other products previously which were difficult/expensive compared to Wihout costing alot then having issues down line where support never came back even after many emails trying resolve problems ourselves! Great product well worth every penny spent especially now there's no contract period involved.