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WWW Internet Solutions, Inc. Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Professional Services, Managed IT Services

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Description of WWW Internet Solutions, Inc.

ISOCNET specializes in e-solutions in Greater Cincinnati: IT services, including managed services, network/data security, Microsoft Office 365, Cloud hosting, and server hosting; website design/development and online marketing.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Good option, better response time: WWW Internet Solutions, Inc.

I am currently working with them for my business' email solution (they were recommended by our ISP). The support team is very helpful when it comes to setting up your account and answering any questions you might have regarding their product or service. They are also willing to help out if there's anything they can do beyond what we've requested of them! Their customer care department isn't as responsive nor does seem like they're trying that hard at times. Maybe this has changed since we first

Pros
  • I like how responsive their support team is
Cons
  • Their customer care reps can be quite unresponsive at times and take long to respond

Revainrating 5 out of 5

Excellent customer Service from beginning-end

ISOCNET has been very responsive and helpful in all aspects of our business. They are very knowledgeable and have been able to provide expert advice on all of our needs. I have not found anything I dislike about ISOCNET. They are a very professional company that has helped us out in all aspects of our business. We are a small business and they are able to keep up with our needs and provide us with excellent service. They have been able to help us with our website needs and our social media…

Pros
  • The customer support is wonderful at this organization! There staff members really know their stuff when it comes down web design or internet issues/problems for businesses like ours we highly recommend them!!!!! :)
Cons
  • None