ZENY Review

I'm very dissatisfied with ZENY's customer support after buying a bed from their website. Several parts of the bed were missing when it was delivered, and customer service was useless and unresponsive. Despite my repeated attempts to contact, I was always placed on hold for an interminable amount of time and then abruptly cut off. A representative was unapologetic and uninterested in assisting me when I eventually reached out to them. However, when I asked for a reimbursement, they flat-out…

My experience purchasing a bed from ZENY's online shop was, to put it mildly, a comedy of errors. To begin, there were a number of missing bed parts upon initial delivery. I tried communicating with the company's customer care department, but it was like talking to a wall. I was able to reach a representative after several tries, but they were about as useful as a submarine's screen door. The company would not issue a reimbursement and insisted that I buy the missing components at my own…

I recently bought a bed from the ZENY online store, and I have to admit that I was disappointed in the quality of the customer care I got. The bed was on time and in excellent shape, but some pieces were missing. They were hard to get in touch with and unhelpful when I asked for assistance from their customer care department. It took me a few tries to reach a representative, and when I did, they seemed disinterested in assisting me with the problem. Even worse, they refused to cooperate and…

I recently bought a bed from ZENY's online shop, and I have to say that I am very pleased with both the product and the service. The bed was carefully packaged to prevent damage during shipping, and it came on time. The superior quality of the bed delightfully surprised me. The bed was simple to construct and made of excellent materials. I had no difficulty assembling it because the directions were very clear. When I did run into a minor problem, their customer support staff was incredibly…