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๐Ÿš zojirushi np-hcc18xh induction heating system rice cooker and warmer - efficient 1.8 l stainless dark gray appliance logo

๐Ÿš Zojirushi NP-HCC18XH Induction Heating System Rice Cooker and Warmer - Efficient 1.8 L Stainless Dark Gray Appliance Review

7

ยท

Average

Revainrating 4 out of 5ย ย 
Ratingย 
3.9
๐Ÿด Small Appliances, ๐Ÿฝ๏ธ Kitchen & Dining

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Description of ๐Ÿš Zojirushi NP-HCC18XH Induction Heating System Rice Cooker and Warmer - Efficient 1.8 L Stainless Dark Gray Appliance

Induction rice cooker and warmer. Multi-Menu cooking functions and comes with triple heater (bottom, side and lid) for even heating. Automatic keep warm & extended keep warm keeps rice at the perfect serving temperature. Healthy cooking options: brown rice, GABA brown rice and germinated brown rice. Delay timer (2 settings) ; D*W*H = 15.5 x 11 x 9.5 inches , Electrical Rating - 120 volts. NOTE: Please ensure to measure rice in the cup that comes along with the product ONLY.

Reviews

Global ratings 7
  • 5
    5
  • 4
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  • 3
    0
  • 2
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    2

Type of review

Revainrating 1 out of 5

Error not working 7 months after purchase, terrible support

7 months after purchase gives error E07 and does not boil. The manufacturer will not replace or refund. They ask customers to go to an out-of-state, third-party authorized repair facility. I've been trying for days to get them to send me a shipping label. The rice cooker has been gone for almost a week after getting a "good" rice cooker. We make rice almost every day. Why don't they just swap it out? It is safe to assume that most buyers of a quality rice cooker will use it frequently. I'mโ€ฆ

Pros
  • Everything is great!
Cons
  • Difficult to say

Revainrating 1 out of 5

Do not buy. Does not live up to expectations

I have wanted this brand for a long time. This particular model sold for less than half the price so I was excited to snap it up. I have to say that I am very disappointed. The rice quality is worse than my $10 rice cooker. I have cooked rice with their other models, it was amazing, but this particular model does not live up to expectations. Not what I expected from this brand, maybe that's why it was in the super sale. I make rice every day and have been experimenting with it for over 20โ€ฆ

Pros
  • Quality workmanship
Cons
  • Somewhat wrinkled

I bought this after using my previous Zojirushi rice cooker for 20 years Used almost weekly for a long time and our family has worn it out. This worked great a couple of times, but sometime in the first few months the plastic piece on the inner lid broke, rendering it unusable. It happens, doesn't it? Then you call support and they support their product, right? Not right. After calling customer service, they informed me that they do not guarantee their products, but will sometimes replace anโ€ฆ

Pros
  • I keep my fists
Cons
  • boring packaging

Revainrating 5 out of 5

Cooked Basmati and GABA (Sprouted) Brown Rice

I used it for the first time this weekend to accommodate 12 people. I made a full 5 cups of uncooked basmati rice and used the White Rice (regular) setting at the recommended waterline. It lasted 53 minutes. The texture of the rice looked the same as it was in the restaurant and was beautifully presented for the reception. But I don't know if it tasted better - basmati rice is flavorful and delicious on its own. Today I made 3 cups of Planet Rice Sprouted Rice and used the GABA Brown Riceโ€ฆ

Pros
  • Stylish and modern design
Cons
  • Capacity

My wife made me very angry because I spent so much money on a device that "shouldn't cost more than $40". Her words. So, against their will, I took the money and bought the rice cooker of my dreams. I made jasmine rice the first night we received it. More grumbling about how long it took to cook jasmine rice for an hour!?$&@? Not my best publicity stunt. But then I asked them to describe their experiences cooking rice with a cheaper stove. Uneven cooking, wet spots, etc. Fast forward an hourโ€ฆ

Pros
  • Wow
Cons
  • There are other interesting options.

Revainrating 5 out of 5

Can rice taste better?

My wife and I have been cooking rice in a 5-layer stainless steel pot on the stove for many years and we like it. It wasn't bad, but sometimes it was hard to control. We finally decided to buy a rice cooker. I didn't want to go to Walmart and buy a $20 rice cooker that would be worse than the stovetop method. Literally after a month of reading blogs, reviews on Revain and various culinary websites came up with 2 rice cookers. This and Tiger JKT-S18U with Taccook function. The number of reviewsโ€ฆ

Pros
  • A dream come true
Cons
  • Secret

Revainrating 5 out of 5

Very noticeable difference in rice!

So, I've seen several reviews comparing Zujorushi rice cookers to cheaper models. One in particular ("Hot Thai Food" on YouTube) sparked my interest in the Japanese rice cooker. Especially Zojirushi. So I compared many features, read reviews, saw the best deals and finally settled on the NP-HCC10XH. I knew I needed a smart rice cooker with neuro-fuzzy logic built in. I also looked at the added benefits of induction heating and pressure cook options. After doing my research, I decided Iโ€ฆ

Pros
  • Excellent Overall Performance
Cons
  • Doubtful