I used this wallet some time ago. But once I had a problem with the withdrawal of funds (I couldn't do anything). Then I wrote to support. I was hoping the problem resolved quickly. But they answered me for a very long time. I understand that I'm not the only one who may have problems with the wallet, but it seems to me that one of the important factors affecting the operation of any service is the work of support. In the end, everything was decided and I was able to withdraw the money. But since then I have used other wallets. I'm not saying that HB Wallet is bad, it's just my experience.