I have a BitPay card. I really liked it. I think it's impractical to use a BitPay account to buy Bitcoins, I'm not even sure if you can actually do it. What is suitable for this is when you have BTC and you need small to medium amounts of money on a financial card for any reason. Obviously, there are tons of traders out there that don't accept Bitcoin, especially in the real world. It's nice to have a debit / credit card to use wherever Visa is accepted, like buying $ 500 from your BTC wallet and instantly throwing it into your BitPay card and gas. or hitting an ATM.
But if all this goes with 2x nonsense then I may have to change my plans. It started to be annoying.
If we look at the event objectively;
BitPay is usually the best for what it does, but unfortunately there is no way to keep everything in order all the time. Their growth should no longer be used as an excuse, we are going beyond that now, that's for sure.
If we look at most of the services in this industry, it's safe to say that they are all seriously lacking when it comes to support desks. It can be solved by hiring skilled staff, but apparently this is very costly.