I don't know what we have to do with BitMart. A friend told me about them, and I, without doing a research about them, sent some cryptos from my wallet to buy another crypto. Like 20 days later and 4 emails I sent to their "Support" I have NO MONEY or NO CRYPTO with them, and NO ANSWER either...
For many days I have being sending them emails to different emails, but not answer, only automatics email like :
"Your request (190073) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email." That was on May 14, 2021.
There are 2 more, but not real solutions
This company is a pure scam!!! Stay away from them