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52 Review
66.25 Karma

Review on Bittrex by Ayu Anggraini

Revainrating 3 out of 5

Bittrex is it still the best trading platform?

Bittrex exchange is one of the world's famous crypto currency exchanges offering up to 541 trading pairs making it the preferred choice for altcoin enthusiasts. The team is known for being very selective in choosing projects to be listed and often delisting on bad projects, scammy projects or blockchain projects that only rely on pump and dump without real development.

From data collected from coin marketcap there are around $ 28,262,149 volume which are traded on bittrex in a day.

Of course this volume is very small compared to other exchanges. Bittrex's founding team consists of cybersecurity engineers.

There have never been any big incidents while the exchange was established since 2014.
The exchange never experience any hack.

Bittrex also protects the user's assets by storing most of the funds in cold wallets offline and only a small portion is stored on hot wallets. This system is similar to the capital security system carried out by coinbase

And Bittrex is registered with the Financial Crimes Enforcement Network (FinCEN). Bittrex offers security up to several layers such as the addition of 2FA, IP address verification, crypto address whitelisting which serves to reduce the risk if the hacker successfully login and want to send or move funds out of your account, this feature will help secure your funds.

In terms of services, Bittrex currently supports one FIAT currency, USD. The volume of Bittrex is decreasing due to regulatory concerns in the USA. Bittrex has two main domains,First is bittrex global and bittrex dot with features that are still the same between the two but under two different regulators.

Bittrex offers a simple UI design even though many users request bittrex to restore the old UI.

Problems & Complaints: In 2017 Bittrex held a customer account and did a ban in a large scale in connection with an unverified account or non KYC. And I think what Bittrex has done has damaged its own reputation severely and Made them lose a lot of customer! Many customers do not get a warning about the ban that will be done, they do not respond to ticket complaints for a long time, and many customers have money in it but cannot withdraw it for months. In addition, Bittrex has also delisted various coins in a short time, thus preventing customers from withdrawing their coins before delisting and they claim to lose their coins after the delisting takes place with no way to regain access/withdraw.

If Bittrex prioritizes customer service experience than anything else, Bittrex will be able to survive and get more volume from now. But with accumulation case from customers' dissatisfaction, Bittrex's volume is decreasing day by day.



Pros
  • Pioneer crypto currency exchange since 2013
  • Simple and elegant UI
  • Bittrex also available in IOS and Android app
Cons
  • It is not the best exchange in regard of customer experience
  • There is no transparency about the whole team behind the project

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