Customer Success Software
Companies utilize customer success software to guarantee that customers get the results they desire by using the company's products. These tools use in-depth analysis of past behavior in order to establish a “health score" and to predict the level of satisfaction of a customer. To learn more about customer success software, read the reviews in this category.
SmartKarrot is one of the most intelligent, actionable platforms to operationalize and scale customer success from onboarding to advocacy. Enterprises and SMBs use it to drive successful adoption, retention, engagement, upsell, and revenue growth at scale. Empower your customer success teams to deliver predictable and repeatable success with…더보기
Quala is a single workspace for customer-facing teams — a powerful way to capture and combine quantitative and qualitative data from your people, products, and more.
Centriam is a customer experience management software built for businesses of all sizes to better manage customer relationships. Launch company-wide CX programs powered by customer analytics in days versus months.
LessChurn is a solution designed to help users increase revenue by reducing churn while tracking exit feedback.
Vyopta is a leading provider of collaboration performance management and meeting room insights solutions. With coverage that spans video, voice, and messaging from Cisco, Microsoft, Poly, Pexip, Zoom, Bluejeans, and more, Vyopta helps companies improve quality of experience, accelerate workplace transformation and optimize investments across UC and…더보기
Kilterly’s mission is to help you maximize the success of your business. We provide data-driven insights and tools that help you build and maintain an effective customer success strategy while creating cross-sell and up-sell opportunities. Our customer success software was carefully developed to help you create a great customer experience, reduce…더보기
CustomerLobby helps service-based businesses get, manage and publish online reviews from their clients.
SaaS field managment software with customer appointment booking, automatic job routing, electronic forms, skills based assignment.
CrowdSync lets you build user-friendly sequences to take the manual work out of onboarding, giving your customers a consistent and world-class introduction to your company
Empathy Logic is a customer data integration and lifecycle marketing solutions provider.
The Most Intelligent and Intuitive Sales & Customer Success Platform
Viabl is relationship automation software that helps your sales team keep in contact with prospects and current customers. It makes your CRM data proactive and gives notifications to users when it’s time to reach out to customers and contacts. You can easily log calls, voicemail, set meetings, take notes and much more with Viabl’s one-click functionality…더보기
Digital Insight enables rapid, enhanced due diligence that reduces costs and goes beyond regulation to provide rich information and new opportunities
Squelch is a stealth-mode enterprise solution using cloud-based deep analytics, NLP, auto classification, and prioritization technologies to deliver intelligence.
Go beyond basic product training and "how-to's" with Intellum's advanced customer training platform, and teach competencies that empower your users to level-up and actually achieve desired outcomes with your product. The Intellum Platform gives you all of the tools you need to create, present, manage, and track highly-personalized learning experiences…더보기
Skilljar is the world’s leading Customer Education platform. Innovative companies such as Tableau, Verizon, Zenefits, U-Haul, and hundreds more rely on Skilljar to onboard, engage, and retain their customers at scale. Headquartered in Seattle, WA, Skilljar is backed by prominent financial institutions including Insight Partners, Mayfield, Trilogy Equity…더보기
Vitally is the only Customer Success platform that can seamless bring ALL your data and your complete CS workflow into one place, without restriction. From devless, fully real-time, bi-directional integrations to our intuitive interface that CSMs love to use, our platform lets your team spend as much time working with customers as possible. The…더보기
RetentionEngine (powered by Bellwethr) is a dynamic cancellation experience for when your customers request to cancel their account or subscription. The only AI-powered retention tool, RetentionEngine prevents up to 41% of customer cancel requests. Here's how it works: 1. Exit survey: you figure out what’s motivating your customers to cancel. Learning…더보기
eAlicia Customer Experience is a business solution for the provision of services aimed at improving business processes for contact centers.
Empowering product-led teams. Salesmachine connects with your product and provides your team with the necessary insights and tools to engage with the right user at the right time with the right context. Teams collaborate within the Salesmachine platform to maximize customer conversion, product adoption and prevent churn. Salesmachine’s modular…더보기