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CrowdSync Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Customer Success Software

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Description of CrowdSync

CrowdSync lets you build user-friendly sequences to take the manual work out of onboarding, giving your customers a consistent and world-class introduction to your company

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Easy WOW factor Customizable Videos within Minutes

The ease in which we can create our own sequence for each new customer is great! We love that it allows us to personalize with pictures or videos as well! Sometimes I wish there was an option where instead of having one video play over another, they would just loop so when someone clicks 'next' again, its not like starting from scratch all over but rather continuing what's already playing. It has been very helpful to have such clear instructions and guidance through this process. This software

Pros
  • Easy way get your customers attention
  • Very responsive support team
  • Highly recommended!!Highlights:
  • Personalization
  • Ability To Customise Welcome Message
  • Great Customer Support Team.
  • Amazing Results
Cons
  • Nothing here

Revainrating 5 out of 5

Intuitive platform - Great customer services

I like that it's easy for everyone in my organization to use (our Salesforce org is completely integrated with this). The support team has been responsive and helpful at every step along our journey so far. It helps us keep track of who uses what information from our sales process, which makes updates quick and efficient! There isn't anything we dislike about the program; however, if there were any improvements or changes made to their product, they would be welcomed! We've started using…

Pros
  • My favorite thing best when you click "new user" button your whole profile loads up right away without needing someone else do something first!! That saves tons of steps/workflows & resources needed by admin staff :) Also love having multiple options available through dashboard tabs really great way make sure everything stays current across different departments / branches etc
Cons
  • Minor Issues

Revainrating 5 out of 5

Easy to learn, but also extremely useful functionality

The ability for me as an agent/sales person who is not tech savvy at all can use this software without much difficulty or training! I am able train others in my team with ease because it's so simple that even those less experienced are productive very quickly - they don't need endless tutorials like some other programs require them too have success using their system! It has made life easier by allowing us agents (who may be from different countries) access easily into our CRM which allows easy

Pros
  • Very user friendly to navigate, great design makes you want more of what looks good; no extra info cluttering up your screen when navigating around..it just seems right
  • on perfect.
Cons
  • I don't really have any dislikes about this, everything is just fine