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1309 Review
75 Karma

Review on CrowdSync by William Bell

Revainrating 5 out of 5

Intuitive platform - Great customer services

I like that it's easy for everyone in my organization to use (our Salesforce org is completely integrated with this). The support team has been responsive and helpful at every step along our journey so far. It helps us keep track of who uses what information from our sales process, which makes updates quick and efficient! There isn't anything we dislike about the program; however, if there were any improvements or changes made to their product, they would be welcomed! We've started using Crowdsync as part of our new onboarding and training programs. This gives employees an overview of how their roles fit together within our business processes. Our previous system was very time consuming because each person had to create their own summary sheet individually (which included links back into various other systems) -- the benefit here is that all people can access the same sheets, making them more streamlined and organized.

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Pros
  • My favorite thing best when you click "new user" button your whole profile loads up right away without needing someone else do something first!! That saves tons of steps/workflows & resources needed by admin staff :) Also love having multiple options available through dashboard tabs really great way make sure everything stays current across different departments / branches etc
Cons
  • Minor Issues