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Sapaad Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Commerce, POS Software

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Description of Sapaad

Sapaad works great for small cafes to multi-chain restaurants. Sapaad does walk-in, dine-in, home delivery & online orders. Our affordable, pay-as-you-go pricing model fits every budget. Sapaad is user-friendly, device agnostic; no IT headaches. Restaurant-optimized Inventory Management, Recipe Management, Menu Engineering, Call Center Management, LIVE Business Dashboard, Kitchen Display System. Sapaad's add-ons include in-built CRM, in-built Loyalty, online ordering, and SMS. It's partnered with leading accounting software such as Xero & Tally. It also integrates with leading food ordering platforms including GrabFood, Deliveroo, Foodpanda, Zomato, Talabat, Uber Eats and logistics/delivery partners such as Lalamove, Quiqup, Lyve and more!

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

The BEST time management software for call centers

I am so happy with this software because when we started using it our staff's productivity has exponentially increased! Their customer service is excellent as well. There are some minor issues that need to be addressed but they're working very hard at improving it. The price point of this software makes me think that there could potentially be better competition out their in terms of pricing which would make them lose business. We're solving multiple problems with this one tool including…

Pros
  • Customer Service was great whenever i had any questions about how certain things worked
Cons
  • So-so

Revainrating 5 out of 5

Great restaurant management app with many benefits

I like that you can see your order history in real time as well as being able to track which employees are working at what station or table etc! It's very helpful when it comes down to tracking items throughout an entire shift/day of service. Sometimes things don't show up right away but then they do eventually so this helps me keep my mind off how much longer something will be taking than expected if i'm not checking constantly (which isn't always possible). Tracking customer feedback with our

Pros
  • Very user friendly interface , easy navigation within system
Cons
  • Almost everything is ok

Revainrating 5 out of 5

A simple solution that works well: Sapaad

I like the simplicity of the app and the ability to see everything in one spot. Sometimes it is difficult to navigate between different features. It would be nice to have the ability to see my menu items on the main screen. It would also be nice to see the amount spent on each item. I have not had any issues but I am also not the target market. This is a great tool for small restaurants without a full-time IT department. It has allowed me to see what is going on in the kitchen and make changes…

Pros
  • Not much training required other than showing them how they can use their phone insteadof using pen&paper notes that just become obsolete over time
Cons
  • Not bad