I like that this software can be used for different purposes from creating reports, tracking patient flow through your hospital or clinic as well as reporting statistics about our organization's utilization rate in comparison to others around us. It does not have all functions you may need but it works great overall! We are able solve problems we were having trying to find out what was going wrong at my practice when patients came into ER vs urgent/emergent issues versus nonurgency medical visits so those could get treated faster rather than waiting days if they weren't an emergency case.