I like that we can easily access our patients files online. It works well in conjunction with the other systems we use in our practice. We have used it for about 6 months now, and there are some features that could be improved. For example, I wish that the system would allow us to upload documents directly from the cloud instead of having to email them or go to file drop offs. I also wish that there was an easier way to create new forms than using Word. It has been easy to get started and most everything that we need to do is available through the program. The ability to keep up with our medical records.