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Docengage EHR Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Health Care

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Description of Docengage EHR

DocEngage EHR is a comprehensive patient records management software which facilitates holistic care delivery to the patient. Practice Management (Adv Appt, Billing & Website Inte), Vital, Care Plan & Patient Timeline, Prescription, E-prescription, Refill & Reminders, Advanced Charting & Assessment Forms, Lab Order, Results & Third-Party Integration, Patient History of Documents, Patient Referral & Second Opinion, Available in Web & Mobile Apps, Speciality Based Clinical Notes & many more.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great software if you want digital recordkeeping

I like that we can easily access our patients files online. It works well in conjunction with the other systems we use in our practice. We have used it for about 6 months now, and there are some features that could be improved. For example, I wish that the system would allow us to upload documents directly from the cloud instead of having to email them or go to file drop offs. I also wish that there was an easier way to create new forms than using Word. It has been easy to get started and most

Pros
  • Easy interface
  • Great support team (not just phone)
  • Good documentation function.
  • Works seamlessly alongside existing software tools such as Custodian & PatientPortal so you never really feel lost!
Cons
  • There seem at times no clear instructions if something doesn't work properly!
  • Not all users understand how best they should enter information into boxes/ fields

Revainrating 5 out of 5

Excellent Product, Exceptional Customer Service

I like that it has a very user friendly interface. It's easy for me as an RN/PCCN to navigate through the system. The training was excellent! They were able to provide us with all we needed to know about this product so that our transition went smoothly. We had been looking at other products but decided to go ahead with Doc Eng because of their customer service and ease of use. Not much dislike yet. If you are thinking of switching from another product make sure they have great customer…

Pros
  • Excellent Customer Service
  • Also quick follow up communication when there is something amiss w medical records
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Great software - just wish there was an option

I like that you can do everything online from scheduling appointments and billing to managing your practice. It's very user friendly and easy to navigate. There are some features that aren't as intuitive or useful as they could be. For example, it would be nice if you could upload photos for patients to use when filling out their forms. You also cannot send emails directly from within the app. That's not a big deal but it does make things more difficult than necessary. Try it out first to see…

Pros
  • Very comprehensive
  • Easy interface; great looking layout
  • Lots options available in terms customization.
  • Free
Cons
  • So-so