The system is very easy to use with a simple interface that allows you to navigate quickly between screens. It has an excellent customer support team which responds promptly to any issues or questions we may have. We've been able to reduce our patient wait time by nearly 50% since implementing this solution. There are some functions like EMR integration for chiropractor offices that would be helpful if they were available in other office suite programs. If your looking for a quick web-based program without all the bells and whistles then I highly recommend using Acubase live. Tracking appointment books, booking patients into appointments/appointments and sending reminders to them via email before their first visit, as well as having the ability to update insurance information directly from within the app.