I like that it has an easy interface, but also allows you to customize things if need be. It's not as intuitive as other programs out there, so it can take some time to get used to how everything works. The customer service is very friendly and helpful! There are several different options when using this software. You're able to use pre-made templates or create your own. This makes creating invoices faster because you don't have to do any customization yourself. We've been able to see our expenses in real time which helps us keep track of every penny spent.