The ease of use, ability to customize it's own look & feel with your organization branding as well has all our estimating needs in one place! It is very easy (and free!)to create new templates or modify existing ones that are not available from other software packages out there like AutoCAD/AutoSPOT etc.. I wish we could have an option where you can save different template versions so if someone else uses them they don't overwrite my changes when i open up another copy without me knowing about their editing session first!! We've been able solve most problems related data entry by using this program but sometimes its just too slow at times which causes some issues while trying work around those areas during peak hours - especially since everyone seems super busy right now due time constraints- however once everything comes back online things seem pretty smooth again :).