Easy access from my phone or computer allowing me not only do patient follow ups but allow easy charting/records keeping in one place! The ability to send text reminders as well are very helpful when you have an appointment during normal office hours vs after workhours with no cell service available!! Nothing specific right now just wish there was more options within their scheduling tool such like "what if" scenarios which would be great especially since it's cloud-based so can use other applications at those times too instead using up data plan minutes.