It is an easy platform for our call center agents to use in order to connect with customers after they have purchased items from us. There are also many other features that I like about this software including its ability to track orders as well as manage them when it comes to shipping out merchandise or products. This product does not have any limitations, but more so there aren't anything that I dislike at all. The benefits of using this program are endless because we can easily access everything through one single system. We've realized how much easier it has made managing our business since we started utilizing this tool.
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