I like how well it integrates with other systems as an email client, calendar etc., so its easy to use across all of our applications! Its not perfect but has been great in helping us reduce paper work/paper outflows from my office into patient files (and vice versa).
It doesnt do anything fancy; just makes paperwork easier where possible when using simple templates or forms we get elsewhere online instead of through mail-outs from doctors offices which is what people were doing before this came along :) We also dont have any complaints about support either - they are very responsive if you call them up directly via their website chat option too once things go wrong :D If there was something i didnt know existed then maybe thats because no one else uses these products yet? Maybe others should give similar services more attention otherwise everyone will keep asking eachother whats new over here ;) Paperwork reduction within myself & team members.