The ability to have all of your sales data in one place is very helpful for our team, as well it's easy enough that even new hires could use them effectively! I wish we had more features than just funneling leads into different channels/funnels - but other companies are adding those now so maybe they'll add some soon too? We're solving multiple problems with this tool (and not having any manual processes).
It has helped us streamline many areas within my role such as reporting etc., which was previously done manually or using spreadsheets.