The best thing about welkin as far for me was how easy its setup compared with other softwares out there at this time of year (November).
I know my staff are able use their own devices now without being locked in some central server room or having to ask permission first. This has been very handy for us during an important pandemic period where we've had people off sick/self-isolating etc so more hands available across different wards than usual! Also not too happy using excel spreadsheets rather then something like google sheets - maybe i'm just old fashioned but would be nice if you could save multiple reports all together under one spreadsheet page instead? We have no complaints really but only because our system's working well right now! It isn't anything that hasn’t arisen before though since at times things can go wrong. Just make sure everyone knows.