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Welkin Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Health Care

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Description of Welkin

Welkin is patient management software, which guides your team to better care. They configure your patient program into workflows that tell health workers when to do what, ensuring patients get care exactly when they need it.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great System & Extremely Helpful Customer Service

The customer service has been outstanding! I have had several questions answered promptly by their staff who are always helpful and friendly. Their support systems make sure you receive answers quickly. There really isn't anything negative about this product or its services. This system works well for our needs as we manage over 100 employees in multiple locations across Canada with different shifts so scheduling can be difficult at times. We use an excel spreadsheet but having all of these…

Pros
  • Easy to navigate
  • Excellent Customer Service
  • Great Support System they respond very fast when there is any issue.
  • Very easy way if tracking hours & attendance without using paper time cards, etc
Cons
  • Nothing that comes immediately into mind

Revainrating 4 out of 5

Best Practice Management Software - Perfect Solution

The ease of use; all steps are available from home or office. We can customize our workflow at anytime as per need and requirement. It helps us in proper documentation & record keeping for our clients. I haven't found anything yet but would like to mention that when we create new records/documents its not visible immediately. So you have to refresh page manually if you want fresh view of documents. Its good so far. Yes definitely recommend this product to any clinic who wants best solution for

Pros
  • Flexibility
  • Security (no data loss)
  • Automation
  • Intuitive interface.
  • Good Document Management System easy document uploads., patient details storage alongwith reports generation is really very much helpful!
Cons
  • Can be better organized / designed.
  • Need regular updates
  • Less number options

Revainrating 5 out of 5

Welkins helped keep everything up and running

The best thing about welkin as far for me was how easy its setup compared with other softwares out there at this time of year (November). I know my staff are able use their own devices now without being locked in some central server room or having to ask permission first. This has been very handy for us during an important pandemic period where we've had people off sick/self-isolating etc so more hands available across different wards than usual! Also not too happy using excel spreadsheets…

Pros
  • Great customer services team also helps keep your confidence high knowing they're monitoring progress regularly while providing exceptional tech expertise via email whenever issues arise.
Cons
  • There are troubles