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1359 Review
59 Karma

Review on Ackee by Walter Martin

Revainrating 5 out of 5

Very user friendly and intuitive interface

Easy drag & drop creation of forms - easy customization options (customer feedback type/forms) by end users- no need any technical background knowledge requiredEasy access from mobile devicesGood support teamVery reasonable pricing planNo issues so far! Would like more flexibility with customizations in terms form look etc would be nice if it can have its own UI but that's not an issue as well!! Great product overall good solution which will help us improve our customers experience across channels (web app / web site). We are managing data collection through multiple touch points such as Web App + Website using different surveys formats for each channel we serve. The best thing about this tool was ease at creating new survey types alongwith integration into other tools or platforms to collect additional insights.- Data Collection ProcessImprovement Reporting Tool.

img 1 attached to Ackee review by Walter Martin

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Pros
  • Flexibility
  • Reliable service provider
  • Excellent customer care response time, very professional staff who resolve all queries promptly.
  • Ease Of use; intuitive interface makes life much easier even without tech skills
Cons
  • Will fit